TERMS & CONDITIONS

 Privacy Policy
Ri2K does not and never will, sell or rent our client's names, addresses, email addresses or other personal information.

 Prices
No contract is created until we have accepted your order. In the event that the product is listed at an incorrect price due to a typographical error or an increase in prices that has not been updated on this site we will not process your order and will instead alert you immediately to the actual price of the goods. You will then have the option to proceed at this updated price.

Delivery

Delivery is free within the UK, a charge is made for outside the UK off £10 for EU countries and £15 for the Rest of the World. We aim to despatch all orders received before 12 noon on the same day. Any orders placed after this will be despatched the following day, with the exception of Friday when they will be despatched the following Monday. All subject to availability from our on-site warehouse. Within the UK, parcels are sent via Royal Mail Tracking service which in a free service and allows us to track the progress of the delivery at any point. The delivery time with this service tends to be between 3-4 working days. Parcels to Europe usually take 4-5 working days to arrive. Please note that we do not deliver to PO Boxes.

Returns and Refunds policy
Goods must be returned within the cancellation period, this commences upon receipt of your item and ends 30 days later. If you are a UK customer and wish to return your goods please email customercare@ri2k.com for a free returns label. International customers will not receive a free post label and are required to return unwated items at their own cost. We will not accept any goods for non-faulty items that have been used and tags removed. Items returned outside the above time frames are accepted at the discretion of Ri2k and can only be refunded as an 'on-line store credit'.

All returned items must include the original paperwork.

 The returns address is:  

Ancells Business Park

Unit 4 Ancells Court

Rye Close

Fleet

GU51 2UY

All accurately returned products will be credited to the original purchaser’s credit card including sales taxes for all EU country shipments excluding shipping charges.

General
You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Site and any information provided to or taken from this Site by you.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Site and any information provided to or taken from this Site by you.

The full T&C including the General Terms and Conditions (as amended from time to time) constitutes the entire agreement between you and Ri2K regarding your use of this Site, and supersedes any other agreement or understanding, arrangements, undertaking or proposal, written or oral, between you and Ri2K in relation to such matters. In the event any other rules, code of conduct, or other matter posted on this Site conflicts with the terms of the T&C, the T&C shall govern. No oral explanation or oral information given by any party shall alter the interpretation of the T&C. You confirm that, in agreeing to accept the T&C, you have not relied on any representation save insofar as the same has expressly been made a representation in the T&C and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of the T&C save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of the T&C.

The T&C will be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Material published on this Site is copyrighted by Ri2K or its licensors. All rights reserved.

Company Registration Details

Ri2k Retail Limited, The Clock House, 87 Paines Lane, Pinner Middlesex, HA5 3BZ

Company registration no. 04016414 (registered in the UK)

Telephone No. 01252 533 596

Email address: customercare@ri2k.com

 Ancells Business Park

Unit 4 Ancells Court

Rye Close

Fleet

GU51 2UY